Riad de la Jungla

SCAMMED - BE CAREFUL I arrived in the riad in the photos, and was greeted by a member of staff. He called Erwan (his boss and the Misterbnb host) and the memebr of staff asked me to follow him to my room. We left the building and he led me down several alleyways for 5 minutes or so, and we arrived at a completely different riad. It was called 'Zelda'. It was much more basic than the riad I had booked (smaller, simpler and lacking the beaitiful plants of the riad i had booked) and the room was small and dark (completely diffferent to the room photos on misterbnb). I asked the owner of the Zelda riad if it was part of the same collection of riads ans he said it has got nothing to do with the one I booked. I told Erwan (the Misterbnb host) I didn't want to stay there and he said that was my problem and I had to contact misterbnb. He told me his riad was fully booked. It is disgraceful a host can do that to a guest. He seemed unconcerned and told me 'it was just one night'. I was furious a host can do this and want to protect other fuests. He took my money and then sent me to a more basic riad that was completely different. That's not okay. (Of course I shared with Misterbnb the photos of the place I went to and how it's different to the riad I booked, and the difference in the room quality too, and of the member of staff leading me down alleyways to a different riad). DO NOT RISK THIS PLACE

Calidad, hermoso servicio, precio, lugar auténtico, bien ubicado con personal sonriente y atento. Respondieron inmediatamente a mis solicitudes y preguntas. Recomiendo ampliamente este riad 🙏🙏🙏

The host has canceled a booking 15 days prior to arrival. This is an automated posting.

El riad Tibibt es un alojamiento excepcional. Un edificio histórico con dos bonitos patios. La habitación con más encanto de las que me he alojado. Sin duda, volveré. El mejor lugar para vivir la magia de Marruecos.

Personal muy amable. ¡Una isla de paz en la ciudad bulliciosa!

Unfortunately, my experience at this Riad was disappointing, and I cannot recommend it. While the staff were friendly and willing to assist, only one spoke fluent English, which made communication challenging. Several major issues significantly impacted my stay: 1. Overpriced for the Quality and Location: The Riad is vastly overpriced considering its location in a dirty alley and the standard of accommodations provided. I paid an extra €35 for an upper-floor room to get some sunlight, yet the room lacked basic amenities like heating. On top of this, my laundry went missing. At €115 per night, I expected a much higher standard, but the experience fell far short. 2. Subpar Breakfast: The breakfast was a major letdown. The coffee was cold, the fried egg and pancakes were excessively oily, and there were no healthy options such as fruits. After an unpleasant first experience, I chose to have breakfast elsewhere for the rest of my stay. 3. Parking and Directions: The directions provided to find the Riad were unclear, resulting in a frustrating experience navigating narrow alleyways by car. Moreover, although the website claimed parking was included, I was asked to pay an additional 350 MAD for five nights, which was not disclosed in advance. While Marrakech itself is a wonderful destination, this Riad failed to meet even basic expectations for comfort, value, and transparency. I would strongly advise others to consider alternative accommodations.

El riad es uno de los lugares más hermosos que he visto. La piscina era agradable y cálida, la comida es increíble y el personal es excelente. La ubicación está en el centro, pero para llegar allí hay que navegar a través de un laberinto de pequeñas calles que se vuelven un poco oscuras y aterradoras por la noche. Nuestra habitación estaba al lado de la piscina, lo que no permitía mucho espacio para la privacidad y podíamos escuchar cada movimiento del riad en nuestra habitación (y viceversa). También quedé un poco sorprendido por los costos adicionales (huésped adicional, tarifa de reserva, etc.), pero esto también podría depender de mí ya que no leí bien la descripción.

Esto es verdaderamente un pequeño rincón del cielo. Erwan fue maravilloso para comunicarse. ¡Fue tan hermoso conocerlo! Su personal son personas muy amables y compasivas. En el momento que llegamos nos sentimos como familia ¡Por favor, reserva esto lo antes posible! Como pareja del mismo sexo, nos sentimos muy amados.

El Riad Tibibt es un oasis verde en medio de la caótica medina de Marrakech con un estilo único y auténtico, limpio y las comodidades están bien mantenidas. Nunca conocí personalmente a Erwan, pero el equipo en el lugar fue muy servicial, amable y encantador. La comunicación podría haber sido mejor y más clara. Es importante notar que no es un hotel gay y tiene diferentes tipos de habitaciones, lo que no está descrito con precisión aquí. Las que se ofrecen en Misterbnb están en la planta baja y se abren directamente al patio ofreciendo menos privacidad y luz natural, y más ruido proveniente de la cocina y del patio. Después de una larga discusión, tuve que cambiar a otra habitación y pagar un extra para tener una experiencia más agradable.

The host has canceled a booking 40 days prior to arrival. This is an automated posting.