Balcony View Apt. Old San Juan! 256SF.2Nouveau

Stay in a historic 2-bedroom apartment in the heart of Old San Juan, featuring high ceilings, vintage tile floors, and a private balcony overlooking the charming streets below. The apartment is ideal for remote workers and longer stays. Walk to cafés, restaurants, historic landmarks, plazas, and local attractions while enjoying authentic Old San Juan charm with modern connectivity and comfort. Things to Keep in Mind

This property is located in a lively and central area, close to restaurants, bars, cafés, shops, and local attractions. Guests can enjoy easy access to the best of the neighborhood, but as with any urban location, some city noise may be expected from street activity, nearby construction, or building improvements.

Puerto Rico may occasionally experience temporary power or utility interruptions due to infrastructure conditions outside our control. If this happens, services such as Wi-Fi, air conditioning, or some appliances may take a little time to fully restart once power is restored. Our team will always do its best to provide updates and assist when possible.

For safety, maintenance, or urgent repairs, reasonable access to the apartment may be required during the stay. We will notify guests in advance whenever possible and coordinate access to minimize disruption.

By booking, guests acknowledge these property details and agree to communicate any concerns promptly through the ******** inbox so our team can assist during the stay.

Guests have full private access to the entire apartment, including the private balcony, living areas, kitchen, and both bedrooms.

You will also have access to all provided amenities, including high-speed Wi-Fi, air conditioning and a equipped kitchen.

This property offers self check-in. Full check-in instructions will be sent through the platform inbox 24 hours before your reservation.

Important Information Before Booking

Hi dear guest,

Thank you for considering our property for your stay in Puerto Rico. We are excited for the opportunity to host you and help you enjoy a comfortable and memorable experience on the island.

Before confirming your reservation, please review the information below carefully. These guidelines are designed to provide transparency, protect your experience, and help our team properly assist you during your stay.

1. Nature of the Property

Our properties are privately owned homes located in residential buildings or communities. They are not hotels or hostels, and they operate within shared residential environments.

Guests are expected to respect neighbors, quiet hours, community rules, shared spaces, and the residential character of the property at all times.

2. Electricity, Water & Local Infrastructure

Puerto Rico may occasionally experience temporary electricity, water, internet, or utility interruptions due to public service issues, weather, or island-wide infrastructure conditions outside our control.

If this happens, our team will do its best to provide updates and assist whenever possible. After power is restored, services such as Wi-Fi, A/C, or certain appliances may take additional time to fully restart.

These situations may affect homes, businesses, hotels, and vacation rentals across the island, and they are not caused by the host.

3. Appliances & Equipment

The apartment and equipment are inspected and maintained regularly. However, appliances may occasionally be affected by normal use, maintenance needs, voltage fluctuations, or utility interruptions.

If any appliance or equipment issue occurs, guests must notify us through the ******** inbox as soon as possible and provide clear photos or videos when appropriate.

Our team must be given a reasonable opportunity to verify the issue, coordinate access if needed, and make reasonable efforts to resolve the situation during the stay.

4. Cleanliness & Arrival Condition

The property is professionally cleaned and prepared before each arrival.

Any concern related to cleanliness, towels, linens, bedding, or the arrival condition of the apartment must be reported through the ******** inbox as soon as possible after check-in, with clear photo or video evidence.

Prompt reporting allows our team to verify the concern and correct it during the stay. Reports made late, after checkout, without supporting evidence, or without allowing our team the opportunity to resolve the matter may limit our ability to verify or address the concern.

5. Towels, Linens & Sustainability

The property is prepared with towels and linens according to the reservation details.

Additional towels or bed linens are not automatically provided unless previously approved. We are a sustainability-focused company and encourage responsible use of water, electricity, towels, linens, and household resources.

Guests are responsible for taking proper care of towels, linens, furniture, appliances, and all items inside the apartment. Damaged, heavily stained, missing, or misused items may be reviewed through ********’s resolution process.

6. Communication & Resolution

For quality assurance and proper documentation, all communication must take place through the ******** inbox.

We do not manage phone calls during reservations. Messaging through ******** is the official and fastest way for our team to assist, document requests, and follow up on any situation.

Guests agree to report any concerns promptly, provide supporting evidence when appropriate, and allow our team a reasonable opportunity to verify and resolve the issue during the stay.

7. Maintenance Access

If maintenance, repairs, inspections, safety concerns, or urgent property matters require access during the stay, guests agree to allow reasonable access to the apartment.

Whenever possible, we will notify guests in advance and coordinate timing to minimize disruption.

Refusing reasonable access may limit our ability to resolve reported issues and prevent further damage.

8. Pets & Service Animals

Pets are not allowed unless previously approved in writing.

Service animals are handled according to ******** policies and applicable laws. Service animals are not considered pets, and no pet fee will be charged. Guests remain responsible for any damage caused during the stay.

9. Agreement to Terms

By completing your reservation, you acknowledge that you have reviewed the listing details, house rules, and the information provided above.

These guidelines help protect the guest experience, the property, our team, and the local community.

Your stay is very meaningful to us. By choosing our home, you are supporting local jobs, local families, and the growth of Puerto Rico. We truly appreciate your trust and look forward to hosting you.