
Charles
Disappointed patron
I will begain this review with some information I do not live in LA . I have often traveled from Colorado. In the last five weeks I have traveled to LA theee times, and slammers 6 times. With tip ive spent upwards of $400.00 at this establishment.
On 3/2/25 I arrived around 930 pm and was to head home to Denver the next morning at 630am. This was my 2nd vis...I will begain this review with some information I do not live in LA . I have often traveled from Colorado. In the last five weeks I have traveled to LA theee times, and slammers 6 times. With tip ive spent upwards of $400.00 at this establishment.
On 3/2/25 I arrived around 930 pm and was to head home to Denver the next morning at 630am. This was my 2nd visit in two days, I rented a locker, purchased lube and a gatorade. At the end of the night I made my way to the locker area to gather my brlongings I opened my locker, there was someone next to me and someone in the locker above mine. So not to be in others way, I grabed all of my things from the locker and placed them on the bench and hung my unlocked lock with the key on the locker. Made my way across the room to charge my phone and mske coffie. While doing this I hear what sounded like metal hitting the floor, I look back see a lock in the floor. IThen get dressed to leave.
The other two gentlemen had left and several other patrons where moving about. I go to grab my lock from the locker where I had hung it before. The lock was was no longer hanging from my locker.I recalled the lock on the floor and I grab it. The this lock been locked which you have to do with the key, but there is no key I sight. So i proceded to searxlch the locker room several times, I also unpack my bag three times and repack it. At one point two other guys amd myself where looking for this key. At first using flashlights later with the lights on
With ten mins left before Slammers closed. I go to the desk with my things and the locked lock. I tell the attendant that I have no idea what vould have happened. I know I had the key when I went into the locker room because I was able to get my belongings. He was well aware of how hard myself and the two other individuals had searched for the key and that I had not left the locker roo. Since I entered
The employee informed me that I needed to find the key or it would cost me $20. At the very end of my trip I had run out of money and had just enough to get to the airport to go home . He asked how much I could pay i told him $7; to which he scoffed and told me that if I didn't find the key it would cost me 20 or he would keep my ID, which i needed to get home. He said I'd beyyet to hurry up because they closed in 10 min. I would have liked to been shown some empathy . They could have offered to let me send the 20 when I got home, or pay the next time they attended seeing i just purchased a 5 month membership for $57 earlier that weekend. Instead this employee kept my ID. This made it very difficult for me to board my plane home.
If this is how you treat any of your customers I will never again be a patron and spend my hard smeared momey. I really enjoyed the time spent here, Clearly my buisness wasn't something you enjoyed having. So I've tossed my membership card. I will never set foot in you establishment or spend another dollar to support this place.
Also I was informed by tsa agents at LAX that you keeping my ID was actually illegal and I fully intend on pressing charges. Goodbye
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