Chaac Hotel Tulum Gem

Welcome to Chaac Condo Hotel Gem! Thank you for choosing Chaac Condo Hotel Gem for your stay. To ensure a delightful experience, please familiarize yourself with the following rules and procedures. Guests are required to abide by these guidelines for a smooth and enjoyable stay. Failure to comply may result in additional charges or eviction without refund. Vacation Rental Guidelines: 1. Booking, Payment, and Check-In/Check-Out: * All reservations must be made by an adult aged 18 or older. * Full payment is due at the time of booking. * A ******** may be required and will be refunded within 7 days of checkout, subject to inspection. 2. Maximum Occupancy: * The maximum occupancy for the rental unit is strictly enforced. Any unregistered guests will result in immediate eviction without refund. 3. Noise and Respect for Neighbors: * Quiet hours are from 10:00 PM to 8:00 AM. Please be considerate of our neighbors during this time. * Excessive noise or disruptive behavior will not be tolerated. 4. Smoking and Drugs: * Smoking is strictly prohibited inside the rental unit. Designated smoking areas may be provided. * The use or possession of illegal substances is strictly prohibited on the premises. 5. Pets: * Pets are not allowed unless explicitly stated in the booking details. * Guests with approved pets must adhere to specified rules and may be subject to additional fees. 6. Damages and Missing Items: * Guests are responsible for any damages to the property or its contents during their stay. * Please report any damages or missing items immediately to avoid additional charges. 7. Security Measures: * Lock all doors and windows when leaving the property. * Do not share access codes or keys with unauthorized individuals. 8. Maintenance and Repairs: * Report any maintenance issues promptly to our management team. * Guests are not authorized to perform repairs or alterations without prior approval. 9. Parking: * Follow designated parking guidelines. Illegally parked vehicles may be towed at the owner's expense. 10. Environmental Responsibility: * Conserve water and electricity. Turn off lights, appliances, and air conditioning when not in use. 11. Emergencies: * In case of emergency, dial local emergency services immediately. * Contact the property manager for urgent issues related to the rental unit. 12. Compliance with Laws: * Guests must comply with all applicable laws and regulations during their stay. 13. Termination of Stay: * Non-compliance with these rules may result in immediate termination of the rental agreement and eviction. We appreciate your cooperation in maintaining a safe and enjoyable environment for all guests. Enjoy your stay at Chaac Condo Hotel Gem!