Victoria Studio in our Art Nouveau Townhouse

1 - The apartment is shoe free, for yours and our security, so please bring your slippers. 2 - You must inform us of your your travel arrangements, which flight, arrival time and if you are renting a car at least two weeks before your arrival Unless your reservation was made less than two weeks prior to your arrival, and in this case you must say as soon as possible the time and how you will arrive Porto Otherwise we can not ******** that someone will be available to deliver you the apartment keys. 3 - Changing the arrival time on the day of arrival (with a tolerance of one hour) implies the payment of a fee of 40 euros per hour. Unless such change is due to changes in the flight landing time. 4 - At the time of booking you must also provide us with the following information necessary to fill in the accommodation bulletin required by Portuguese law: 1 - complete names 2 - complete address 3 - dates and places of birth 4 - nationalitys 5 - passport or European citizen cards numbers issuing countrys of emission. 6 - your email address Accommodation bulletin is mandatory for all guests staying, and only guests mentioned there are allowed to stay in the apartment. This data must be provided to us when you make your reservation regardless of the data you have already given to the platform. THE ENTRY OF GUESTS IS NOT ALLOWED WITHOUT THE PREVIOUS SEND OF THESE FULL DATA 5 - We regret not being able to accommodate dogs or other pets Do not smoke inside of the apartment. Please be aware that you will be charged 250 euros from the ******** if the apartment smells of tobacco, as it will need an extra deep cleaning. 6 - Always close the building's entrance door with the key (do not leave it closed with just the latch). On the last day, at checkout, close the building door with the key and insert the key through the mailbox opening in the door. Check-out time is 11.00. A later check-out may be available on request 7 - While supply failures are not common, we are not responsible for failures in the goods and services provided by water, gas, electricity, internet and TV supply companies.