Rooftop terrace Oak Valley Flats Porto 2BR

I follow ********’s five-step enhanced cleaning process, which is based on ********’s cleaning handbook that was developed in partnership with experts.

Here are a few highlights:

I sanitize high-touch surfaces, down to the doorknob;
I use cleaners and disinfectants approved by global health agencies, and I wear protective gear to help prevent cross-contamination;
I refer to cleaning checklists to thoroughly clean each room;
I provide extra cleaning supplies, so you can clean as you stay;
I comply with local laws, including any additional safety or cleaning guidelines.

1. General house rules
- During the pandemic period extra safety measures are being put in place, such as providing disinfected sheets, duvets and pillows covers.
A hand sanitiser dispenser is available inside the apartment to be used during your stay.
Guests who wish to buy extra hand sanitiser, face masks or others must notify me in advance so these items can provided on arrival - all these are charged as extras (price upon request)

- It’s important that you wear face masks inside the building stairways and keep your hands clean at all times when using the common stairs. Help me make this apartment running, health and safety must be enforced at all times, and I rely on you to make it work.

- Check in and check out times can be flexible depending on our schedules, please ask if you need to enter or leave the flat at periods outside our established times.

- Please note that for reservations of 2 people only hot showers are available on the upstairs bathroom only to save energy. If you wish to use both hot showers please let me know so I can turn on the boiler downstairs as well.

- Duvets and extra blankets are kept inside the master bedroom drawers, under the bed. Also you can find extra duvets vacuum packed inside the attic (little door on the right hand side in master bedroom).

- Please always leave windows closed and lock the flat door when you leave.

- Turn off heaters and ventilators and switch all lights off when you leave the house.

- Smoking is allowed but we ask you to do it on the roof terrace only and always use the ash tray provided.

- Noise must be kept to a minimum between 9pm and 8am inside the flat and on the stairs/lift – please always bare in mind the neighbours when coming up or down the stairs late at night as well as during the day.

- Families live in our building. We appreciate your respect to these people and their children.

- We kindly ask our guests to leave the dishes washed, clean floors,

- Use the ash trays provided, don’t throw anything to the neighbours or the street as this causes major issues with the condo.

- Damaged, missing or dirty bedlinen and towels will be charged at full current price.

- Parties are not allowed in our flat.

- Candles and tea lights are not allowed as they can easily cause fire.

- Please do not spill orange or lemon juice, vinegar etc over the kitchen stone slabs or dinning table as they damage the stone surfaces.

- General Emergency: 112

Recycling and Rubbish collection:
- General rubbish (bin under the sink) - rubbish wellie bins located outside the flat on the left handside.
Recycling:
Plastic, Paper and Glass - bin is located in the storage room in the kitchen; your recycling must be taken out.